CANCELLATION POLICY

 

All cancellations will incur a $40.00 administration fee. If you need to cancel or change your booking please advise us at least 14 days prior to your scheduled arrival date by calling us on 08 8975 4544 OR email. Your cancellation request will become effective from the date receipted by Mataranka Homestead. Please note that the full accommodation fee will become applicable if you have not notified us 14 days prior to arrival or if you do not check in.

COVID-19 CANCELLATION POLICIES

In the event that a guest/s are directly effected by Government/State/Interstate Border Restrictions OR Snap Lock-downs OR directly effected by COVID-19 & unable stay with us we will offer in the first instance a deferred/transfer to an alternate arrival date (subject to availability).  If in the event a alternative arrival date is unable to be achieved we will offer you a full refund of monies received.